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NBT Bank of Hamilton - Drive-up and ATM in 40 Utica Street

NBT Bank of Hamilton - Drive-up and ATM in 40 Utica Street, New York: consumer reviews, opening hours, driving directions, photos etc.

Contacts

Finance

40 Utica Street,
Hamilton, New York
13346
Get directions

+1 315-824-1330

nbtbank.com

Opening hours Closed now

Today: 08:00 am — 06:00 pm

Monday
08:00 am — 05:00 pm
Tuesday
08:00 am — 05:00 pm
Wednesday
08:00 am — 05:00 pm
Thursday
08:00 am — 05:00 pm
Friday
08:00 am — 06:00 pm

Rating by reviews

(4 / 5) based on 1 reviews

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Reviews

  • 4th year client here. I would've given the branch 5 stars if the following never happened. -- This is my second time having to re-issue a debit card at the branch. The first time, my replacement card was mistakenly sent to my foreign address, despite my mailing address being in Hamilton, NY. I was okay with that and didn't consider it worth complaining about, but that was part of the context. This time, I requested a replacement 14 days ago, and I had not received my card, so I made a call to see what was going on. When I asked the employee to make sure that the foreign-address mistake wasn't happening again, the employee sounded annoyed at me that after answering where the card went (till which everything is okay), she dropped a "thank you, bye bye" and hung up before I could've responded. I was going to ask whether it was possible to online banking as a temporary resort, but I figured that I should not bother. The employee's response made me wonder if I should have called at all, because it seemed that I wasted my time and offended people when I just wanted to know the status of my card. I tried to blame myself for losing a card in the first place, but it didn't feel like a 5-star experience.
    By Haochuan Wei, November 29, 2016
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About NBT Bank of Hamilton - Drive-up and ATM in Hamilton

NBT Bank of Hamilton - Drive-up and ATM is business services based in New York.
NBT Bank of Hamilton - Drive-up and ATM is located at 40 Utica Street, Hamilton, New York. You can find NBT Bank of Hamilton - Drive-up and ATM opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviews for NBT Bank of Hamilton - Drive-up and ATM and write your own review to rate the business service.

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